Privacy Policy

Last updated: October 2026

This policy explains what Forgotdescription Mold Help ("we", "us") does with your information. It applies when you visit forgotdescription.garden, call the phone number shown on this site, or send in a form. It is a general template. It is not legal advice.

What We Gather

You may give us your name, phone number, email address, location and a short note about the mold problem in your home. That happens when you fill out a form or phone in.

Some data arrives on its own as you browse. It can include your IP address, browser and device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked. Some may be recorded. The reasons are quality checks and billing.

Why We Use It

We use what we gather to:

• Match you with an independent mold inspection or remediation provider in your area
• Pass your request to that provider so they can reach out to you
• Reply to your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Meet legal duties and stop fraud or misuse

We do not ask for medical details. Please leave them out of forms and messages.

Who Gets Your Information

Forgotdescription Mold Help is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners. They use it to contact you about your request. These are separate businesses. Each has its own privacy practices.

We may also share data with companies that help run this site and our phone systems. Examples are hosting, analytics and call-tracking services. We may share data when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This site may use cookies and similar tools to see how visitors use it. You can control cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to see, fix or delete your personal information. You may also be able to opt out of some sharing. To make a request, email contact@forgotdescription.garden. We may need to confirm who you are before we act.

Security and How Long We Keep Data

We use reasonable safeguards to protect your information. No method of storing or sending data is fully secure, though. We keep information only as long as we need it for the reasons above, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the latest change.

Questions

Have a question about this policy? Email contact@forgotdescription.garden.